Information and rules.

How to book your accommodation with us

Make your choice of room at our homepage. Fill in the form for a booking request.
We will answer you in 48 hours.

We will always do our best to book you into the most suitable home according to your requirements. Please notice that we are UNABLE to arrange any ONE night stays in our private homes.

Take into account the accommodation that each home offers - single, double, twin, triple - and choose accordingly. For example, homes offering a double bedroom are for two visitors, not single occupancy.

We get in contact with the host and after  approval from us, please   transfer the booking fee to our bank and you get your confirmation to the room and the name, address and telephone number to your host.
You will also receive all information regarding your booking.
Once you booked and got your confirmation you get in contact with your host.

If you are not able to arrive you have to tell your host at once. Cancellation terms: in the case of cancellation of the booking,
Stockholm Uptown shall charge a penalty to the client calculated as a percentage of the amount due for the period booked, in relation to the notification of cancellation given
30% of the total amount of the vacation for cancellations made 60 to 20 days before the foreseen arrival date; 50% of the total price of the vacation for cancellations made 19 to 7 days before the foreseen arrival date; 100% of the total price of the vacation for cancellations made 6 days or less before the foreseen arrival date, with a minimum vacation of 1 night. All paid deposits shall be used as partial or full payment of the above indicated penalties.

Arrivals and departures

Families are happy to welcome visitors to their home any time after 12 AM  if you are arriving early from abroad. Your bedroom might not be ready but you will be welcome to leave your luggage and I am sure your hosts will offer you a cup of tea or coffee. If you are arriving in the evening hosts would appreciate their guests arriving by 10pm at the latest on their day of arrival. If you are arriving any later than this please tell us this at the time of booking as it may not be possible to arrange your stay for that night. Be free to contact your host for an arrangement.

It will be appreciated if you can vacate your bedroom by 12 AM on the day of your departure. If you have a late afternoon or evening departure time it is generally possible for you to leave your luggage and collect it later by arrangement with your host.
We always suggest that you make sure your travel arrangements are confirmed before you arrange your accommodation

Your host-family will be pleased to advise you the best way to reach their home when you contact them to reconfirm your arrival time.

Parking

You will find that having a car in Stockholm, especially in or close to the centre, may be difficult because of the many parking restrictions and charges. If a car is of importance please mention this at the time of booking and be prepared to pay a daily parking charge.

Arrival in Stockholm

The Central Station is where you end up in Stockholm irrespective of arrival to Stockholm by air, train or bus. Fast trains and busses from Arlanda airport and from Skavsta airport takes you to the same location as well. The subway takes you to all parts of Stockholm from the same location.

In your contact with your host he/she will be happy to tell you the best transportation to reach your accommodation.

Welcome to Stockholm and we hope you will enjoy your stay!